![]() ![]() Shipping labels are generated upon request. This store credit is valid in-store & online. If a shipping label is attached to a shoebox, the item will be obstructed and returned to the sender.Īfter the return process is completed, the customer will be given a store credit that equals the cost of the item(s) returned. Do not directly apply shipping labels to shoe boxes, as it ruins the product’s integrity. The returned product must be unused, and packaging must remain intact and undisturbed by external forces. If you are unsure whether an item(s) you purchased is eligible, please refer to that specific item’s product description. Final sale items such as sale/clearance items and limited releases are not eligible for returns. We will only accept items within 14 days from the delivery of the product. You will enter the email address associated with your order and begin receiving instructions on starting your return. Please visit our Returns page at the bottom of our website to process a return. The ‘Order within’ statement is only valid when next-day shipping is selected as the shipping method. If you prefer your orders not to be shipped together, please reach out to our customer service team after checkout. Please note that we reserve the right to combine orders being delivered to the same delivery address when applicable. Based on the Delivery Duty Paid process for shipping, all relevant taxes and duties are automatically included in the final sales price.Ĭlick here to understand better the rules and regulations for ensuring overnight/next-day delivery. ![]() Please provide your location to review the additional costs and ensure the correct amount is being generated. International Buyers: Taxes and duty fees are calculated based on the shipping address you provided at checkout. International Expedited Shipping: 1-4 Business Days International Standard Shipping: 2-6 Business Days Shipping times vary based on location and may be changed with the third-party delivery’s discretion. A tracking ID will be sent to the email address provided at checkout as soon as your order has shipped. If you have any queries please contact our customer service team on or call them on +44 (0) 1224 593245.Your order will be processed within 24-48 hours and can NOT be canceled once processing is complete. To enter the draw you must be age 17+, we reserve the right to deactivate any account found to be under our specified age limit. If you are unsuccessful the authorisation will expire and the funds are released back to you. If you are successful the funds are released to us. Any money that is taken from you is pending on your bank and has not been taken by us. When you enter the raffle your funds are held and a future payment is authorised on your bank. HANON reserves the right to disqualify any customer that is found to be tampering with the entry process/operation of entering the draw or acting in violation of these Terms and Conditions. Evidence of such behaviour by any account holder will result in disqualification and account deactivation. Our draw is randomly generated therefore entries cannot be sold or transferred to anyone else. The draw end date is subject to change at any time at HANON’s discretion. We, unfortunately, are unable to amend size selections, address information or payment details. Once your entry has been submitted you have one hour from the time of entry to cancel. ![]() You may enter more than once on your account but please be aware of the terms and conditions before doing so. Our Launches site is different from our HANON site so if you have an account with HANON but not our Launches site you will need to register. Please Note: We are currently not accepting PayPal as a payment method, however, this is subject to change. ![]()
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